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Nicole
Coleman

AI Automation Engineer

I help Operations, Finance & Technology teams eliminate manual work through data and AI-powered business systems.

Workflow Automation

Every request lands in one place, routes to the right owner, and gets tracked to done. No more chasing emails or losing handoffs.

Data & Operations Systems

Dashboards and reports that refresh themselves, so leaders get real answers without waiting on someone’s spreadsheet.

Applied AI Systems

AI takes the first pass on sorting, summarizing, and drafting. Your team reviews and approves instead of starting from scratch.
What I do

I build AI-enabled workflows and business systems that eliminate manual work.

I build the internal systems teams run on, connecting their data, tools, and AI so work stops falling through the cracks.

Intake
Route
Act
Track
40+ hrs
est. manual work saved every month
Tech Stack
Power Automate
SharePoint
Teams
Power BI
Office Scripts
Python
SQL
REST APIs
AWS
Claude API
Power Apps
Copilot Studio
Excel
Google Cloud
OpenAI
resume

My Experience

I started in healthcare and industrial billing, where I learned how money and data actually move through an organization. I moved into cloud finance at AWS, and now I build the automation and AI systems that operations, finance, and technology teams run on.

Mission Cloud, a CDW Company

Built a five-flow request system in Power Automate, an internal AI knowledge agent, and a margin-analysis pipeline that replaced a manual monthly process.

3509 Innovations

Intake, routing, and reporting systems on Microsoft 365 for small teams, including an AI lead-scoring flow built with the Claude API.

Morgan Stanley

Managed 40+ daily account-setup audits and introduced SQL tracking logic that saved 780+ hours a year of manual audit validation.

Amazon Web Services (AWS)

Managed reservation products and enterprise discount billing, using SQL, Athena, and Lambda to automate audits and reconciliation across EC2, RDS, and Savings Plans.

CVS Health

Led the Novologix clinical platform rollout from kickoff to go-live and rebuilt follow-up workflows, raising project visibility and team accountability by 30%.

TK Elevator

Ran custom billing for the entire U.S. region. Built a Power Apps solution that cut billing turnaround 20% and a Forms intake that saved 10+ hours a month.

portfolio
Insights · Demos · Newsletter

Behind the Build

Notes from the systems I’m building, including the parts that didn’t work the first time.

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Contact Me

Let’s talk about
what you’re building.

Hiring for automation, business systems, or AI automation roles? I’d welcome the conversation.

Need a system built for your team? Book an Operations Audit →

Illustration of Nicole Coleman, AI Automation Engineer, building workflow automation at her laptop